By: Brad Wilson

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Today’s guest on the show is Marley Lunt (Online, he lives at:

One of my favorite aspects of my having my podcast is that I get to speak with people who exemplify the best of the best the human race has to offer. And I don’t mean that in dollars earned or products sold, I mean that since launching this podcast, I have had the opportunity to speak with amazing people who genuinely care about the human race and invest their time and energy into doing their part in making the world a better place.

Today’s guest, Marley Lunt, is no exception.

While working and paying his way through college, Marley noticed a small, easily correctable problem at his job and told his employer about it. His boss said they would get around to it but they inevitably didn’t, which led to Marley losing functionality in his hand.

Understandably, Marley was upset and adopted the view that large companies don’t care about their employees. A few years later one of Marley’s favorite college professors introduced him to a methodology of business practices that was respectful. Once he saw that there was another way of doing business where companies actually cared and treated everyone with respect, Marley was hooked.

“I usually free up between one and two hours a day for a manager.” Marley Lunt

Marley is now a consultant who has worked with companies like Boeing where he had more than $1billion in positive impact tied directly to his support and secured the largest contracts in Boeing Commerical Aviation Services history ($5Billion+).

In this interview I ask Marley about the first actionable steps my audience can take if they feel unfulfilled with their job, how he has managed to be so successful and make such a dramatic impact as a leader despite being extremely shy, why he told me whiteboards can make companies way more productive than smartphones ever will, and so much more.

If you’re someone who’s ever uttered the phrase, “I hate my job”, you do not want to miss this interview.

To listen to Marley Lunt on “The Process” podcast, click any of the links below:

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Show Notes:

3:18 — How did you get started in business transformation and leadership coaching?

10:33 — For the audience could you define the Shingo prize?

11:39 — Could you tell me audience more about TWI, where it comes from, and where it fits in today?

15:23 — Was the United States also using TWI at this time and, if they weren’t, why weren’t they?

15:55 — For anybody listening out there that’s like, “This resonates with me! I would love to be treated more respectfully at my job.” How could they go about showing their bosses, showing their company about TWI … how do they go about accessing that information?

16:50 — So you needed to be a teacher and leader, how did you go about breaking out of being an introvert?

19:08 — Can you tell me what Toastmasters is?

20:16 — When you started hauling the didgeridoo around campus, was the purpose to use it as an ice breaker?

21:14 — Can you define leader standard work and explain that process?

24:29 — Using visualization and whiteboard. Can you tell me about the aspect of visualization as it pertains to leaders freeing up time?

25:50 — Multitasking vs. single tasking.

28:54 — If a dysfunctional organization were a person, how would you describe them?

29:52 — If somebody out there feels like you felt at the meat processing plant, they aren’t being listened to or valued … what would you suggest as far as first steps in overcoming that problem?

31:39 — What can a manager work on as far as system creation so that they can do a better job of being a leader?

32:33 — If you’re not getting the results you wanna be getting, look at the process. A bad process will beat a good employee every single time.

33:48 — Mindfulness and meditation. Identifying the loops in your workday that cause you mental anguish and frustration. Can you tell me how someone can go about identifying those loops and, secondly, once those loops are found what’s your suggestion on dealing with them?

35:27 — What’s the biggest failure point you’ve observed when people are trying to improve their work experience?

37:08 — What’s something that you see employees wasting a lot of time on that doesn’t give them a lot of results?

39:19 — In your own life what is your own system for continual learning or growth?

40:39 — Let’s imagine you’re 20 year old Marley just starting out in business and consulting. What are you going to focus your time and attention on?

43:39 — Could you tell me about a typical morning in your life?

46:47 — Any recent books you’ve read that you’d like to share?

47:35 — In the field of leadership what’s something commonly accepted as the truth that you disagree with?

50:27 — What software or tools do you use on a daily basis that dramatically improves your output?

52:30 — Where can my listener’s find you on the world wide webs?

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